$186,000 saved across three capital purchases in one year.
An established multi-provider practice replacing an aging laser and adding two new energy platforms.
$186K
Total savings
+24 mo
Warranty extension
-31%
Consumable cost reduction
82%
Utilization by month 3
The Challenge
- — Vendor quotes ranging by $40K+ for the same class of device
- — Contracts loaded with warranty and consumable exclusions
- — Trade-in credits vaguely defined
The Strategy
- — Independent evaluation of five platforms
- — Live representation in three negotiation cycles
- — Contract redline and warranty restructuring
- — Sequenced roll-out to maximize training and utilization
Retention
New services drove a 22% increase in repeat visits.
Technology
Three platforms acquired without a single manufacturer commission influencing the recommendation.
Transformation
Practice adopted a 3-year technology roadmap replacing ad-hoc buying.
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